Meet the Team

Seamless stays, timeless Swiss hospitality.

Dear Guest,

Welcome to Hidden Retreats Switzerland. What started as a love for the mountains — their stillness, their beauty, and the sense of wonder they inspire — has grown into a collection of intimate, handpicked homes and chalets across the Bernese Oberland.

Our vision is simple: to create places that feel personal and timeless, where every detail matters. Where design meets soul, and where you can slow down, breathe deeply, and reconnect with what’s important.

Behind Hidden Retreats is not a chain or faceless platform, but a small team who cares deeply about every guest. From the carefully folded towels to the handwritten welcome notes, every touch reflects the pride we take in hosting you.

You may hear from Eliane, who ensures every stay runs seamlessly, or Riese, who shares local insights and helps make your journey effortless. Estefania and Carlos lead our housekeeping team, ensuring each retreat feels as welcoming as the last.

Thank you for choosing to stay with a team that leads with heart. Whether you’re hiking golden alpine trails, skiing pristine slopes, or simply watching the morning fog lift over Lake Brienz, we hope you feel grounded, inspired, and completely at home.

Welcome to Hidden Retreats.

Co-Founder Administration

Camila

After years of experience in big companies, I’ve gained the perspective to bring structure and professionalism to our small business — without losing the personal touch and heart that make it ours.

Co-Founder Marketing

Wesley

Helping my family’s business taught me about what people truly value and how to make them feel cared for. I understand what guests are looking for and always aim to meet — and even exceed — their expectations.

Operations Manager

Eliane

After many years in banking, I’ve got a good feel for spotting risks and making sure things are done right. It means I naturally stay ahead of potential problems and keep things running smoothly.

Cleaning Manager

Estefania

With a natural drive and eye for detail, I lead our cleaning team to keep every property spotless and guest‑ready. I love staying hands‑on and making sure everything runs smoothly, no matter how busy the day gets.

Cleaning & Recycling

Carlos

I look after each property as if it were my own — from keeping spaces spotless to making sure recycling and sustainability are handled with care. For me, it’s about creating a clean, welcoming environment guests can feel good about.

Cleaning Support

Ziro

I enjoy taking care of the little details that make a property feel fresh and welcoming. From deep cleans to final checks, I make sure every home is ready for guests to enjoy the moment they arrive.

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Tax Specialist & Communications

Riese

I handle the details that most people never see — from tourist tax compliance to clear guest communication. Keeping everything organized behind the scenes means our guests can relax and our owners can stay worry‑free.

Communication Support

Aleksandra

I’m here to make sure every guest feels heard and cared for — whether it’s answering questions, sharing local tips, or solving little problems quickly. Clear, friendly communication is how we keep every stay stress‑free.